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074 9723323



Official Karcher Dealer over 25 yearsCUSTOMER SERVICE Instant chat & phoneFREE ORDERS OVER 100 Fast secure delivery

Delivery, Return and Refund Policy


Delivery

Delivery rates vary according to product. All goods are delivered direct by post or courier to your door. We do aim for next day delivery, but please do allow between 2 to 4 working days for delivery. Thanks for shopping at Kelly Cleaning Equipment Ltd. If you are not entirely satisfied with your purchase, we're here to help. We offer free delivery on all orders over €100. Delivery is charged at €12 for orders under €100.


Returns

Kelly Cleaning Equipment Ltd. will only accept the return of products after giving prior written authority. You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

All returns should be sent to:

Kelly Cleaning Equipment,

Eurohouse,

Killybegs Road,

Donegal Town,

Co. Donegal.

F94 VFD6


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Please note that damaged goods will only be replaced with like for like stock only. 


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.


Contact Us

If you have any questions on how to return your item to us, contact us on (074) 97 23323 or by email on info@kellycleaningequipment.ie.